Exetel, your new telco team

We believe that every successful business is built on smart data and voice solutions. Solutions which are clever, reliable and cost-effective.

Our simple data plans, voice and communication solutions have the power to deliver real value to any business. If you are a small to medium sized enterprise, then Exetel is for you. We are big enough to provide real value. Yet small enough to care.

Talk to someone who gets things done

Whenever you need us, we’re there

We know big telco companies can be a pain to deal with. We also know that you are way too busy to waste your valuable time. So, at Exetel our key objective is to make things happen. For our customers this means:

Delivering the very best deal we can

No B.S. in the process

Simple, scalable solutions

A high performance network

Market leading service agreement

Our partners


With access to the best products and services across all technologies and capabilities, Exetel can create the perfect bespoke outcome, just for you.

About Exetel

Australia’s 5th largest internet service provider

Exetel started out in 2004 as a family owned company with only one objective – to provide internet, telephone and communications services at the lowest possible price to Australian businesses.

Still family owned, Exetel is now Australia’s 5th largest ISP with over 120,000 residential and business customers.

Our mission is to give our customers the best very deal, without compromising the level of uptime, speed, and service quality.

With over 300 staff operating from Sydney and Colombo, Exetel is big enough to deliver real value, yet small enough to care.

Our team

Here to help you grow

James Dover
James Dover
Head of VoIP

We call James “Mr VoIP”. If it’s got anything to do with voice, James has it covered. He has many, many miles under his belt working with businesses both large and small to design and implement the right voice solution.

James’ product and technical knowledge is encyclopaedic, and he has a passion for the application of technology to business processes

Clare Stokes
Clare Stokes
National Sales Manager

Clare leads our sales and account management team at Exetel. She is passionate about ensuring our customers are looked after, making sure everyone who deals with Exetel has a great experience.

Clare is an expert at tailoring simple, reliable and cost-effective telco solutions to medium sized businesses across Australia.

James Linton
James Linton
Director of Sales

Few people know more about the changing telco needs of Australian businesses than James Linton. The eldest son of the company’s founder, James has been with Exetel since it’s humble beginnings in the basement of the family home.

His zeal for delivering great products and excellent customer service at unbeatable prices has propelled Exetel to the 5th largest ISP in the country.

Sherman Fernandez
Sherman Fernandez
Head of Service Delivery

Sherman leads our talented team of service delivery experts. On-boarding your business onto our network is super-important to get right. Sherman knows how to get it done quickly, without drama and on budget.

When it comes to solving any logistic or technology puzzle - it’s like he’s been sent back in time from the future to sort it out. We don't call him “The Sherminator” for nothing.

Vitek Piestrzynski
Vitek Piestrzynski
Chief Technical Officer

Vitek built the internet one winter with his bare hands in a shed by a lake in his native Poland. Since then he has spent decades at the cutting edge of network design and engineering.

Cutting his chops for many years building the TPG network, Vitek has been leading the Exetel technology charge for the past seven years. If you have any questions about how our tech ticks, Vitek is your man.

Jing Tian
Jing Tian
Network Architect

Jing has spent over 6 years planning, designing, implementing and maintaining Exetel’s Core Network. If it moves on the network, Jing knows. Day-to-day he loves working with supplier and internal teams to develop innovative solutions for our enterprise products.

Jing is a gun at troubleshooting and resolving network issues. He has developed exceptional relationships with all our supplier carriers based on years of partnership and collaboration.

Our services

Internet, Voice or Managed Services – We’ve Got You Covered

VoIP for Business

Low setup and call cost. Better functionality.

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Business Internet

Fast, secure, low cost.

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Managed Services

Fast, secure, low cost.

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  • Exetel has its own national network, with 13 Points of Presence in Australia and New Zealand.
  • Guarantee of 1:1 availability on all corporate services, delivering excellent throughput and the lowest possible latency.
  • More than 100GB of internet bandwidth connectivity across multiple carriers for optimum redundancy.
  • Qualified engineering staff, and a Network Operations Centre dedicated to quality and service commitment.
  • Sophisticated, fully automated monitoring processes with 24×7 support every day of the year.
  • Flexible access technology options including ADSL, Ethernet, Fibre and Wireless through strong supplier partnerships with Telstra, Optus, AAPT, Cirrus, LinkOne and OptiComm.
  • Exetel customers enjoy the highest levels of reliability backed by SLA’s of 99.95%
  • Exetel has over 120,000 active VoIP end points on our network.
  • We also have the experience to support the voice needs of any sized business.
  • Reduce operating costs, increase your telecommunications flexibility and maximise your productivity.
  • Enjoy the peace of mind that your service is covered by the Exetel Corporate Grade VoIP Service Level Agreement.
  • Pay as your grow pricing model and scalable cloud based solutions.
  • Save up to 1/3 off your current phone bill.
  • We’ll assess traffic usage, to and from each location, and advise how to provide redundancy to those mission critical locations through our diverse network, using a combination of ADSL2+, 4G, SHDSL, Midband Ethernet, and Fibre services.
  • We’ve also got your hardware, Hosted Firewall and Hosted PABX covered.
  • Every month Exetel helps over one hundred businesses solve their network design issues by moving to one of our fully managed, individually tailored managed network solutions.
  • It all starts with a conversation with you and your team before we determine how best to connect your locations.

Call us now. Or let us call you

Register your details and one of our telco consultants will call you, at a time that suits you, to answer any questions you may have. No obligation. No hassle.

Work with us

Telco careers start here

Our team are crazy about customer service. We work hard, but have fun along the way. With offices in Sydney and Colombo, joining Exetel is like joining an international family. A family that lives by our core values:

  • Be the change you seek – we are small, nimble and always looking for ways to improve. We have a shared responsibility to drive change and deliver.
  • Play as a team – we are one connected team. We enjoy working together to help one another. We spend all day together so we like to have fun along the way.
  • Committed to the customer – they are our lifeblood. We are always looking for ways to help our customers by going above and beyond.
  • No B.S. – we work hard to get things done. We cut through the jargon and deliver simple, powerful solutions for our customers. We are transparent in all our dealings.

Join Exetel and enjoy these benefits

Friday socials

We like hanging out

Career opportunities

Telco careers start here

Company socials

We like to have fun

Competitive salary

We invest in talent

Sale prizes

We recognise effort

Team sports

Get sweaty together

Length of service

We reward loyalty

Birthday sleep in

Treat yourself